Web call is the process of generating outbound calls directly from your MyOperator panel. It allows you to contact your callers’ with just a click. You can follow up or provide your callers with important information just by using MyOperator’s web call feature.
Make outgoing customer calls directly from your web browser
Contact your callers easily
Initiate outbound calls with just a click to reach out to your callers instantly. Connect with your customers from anywhere, anytime just by clicking on the call button in the MyOperator web panel to resolve their queries and problems.
Make outgoing calls from the web panel using MyOperator’s web call feature to save time. Enable agents in your organization to contact specific customers with just a click to make the process of generating outgoing calls easier.
Key product features
Track the number of inbound and outbound calls during and after office hours. Measure the RoI of your campaigns and the call performance of the agents in your organization.
Resolve customers queries instantly. Transfer calls to specific agents in your organization through extension dialing or by clicking on the call transfer option in the live call widget.
Monitor the call activities of your business 24*7 by subscribing for call reports. Analyze your daily call traffic and keep a tab on the number of calls agents receive and miss on a daily basis.