A voicemail facility for your business phone system will help you follow up with the customer calls that you miss during or after office-hours. This system helps callers leave their messages in a voicemail when agents in your organization are unavailable to receive incoming calls.
Upgrade your callers’ experience with a voicemail system
Follow up with missed calls
Ensure timely follow ups with your missed calls to improve your customers’ experience. Listen to your business’s voicemail recordings and convert them into downloadable audio files to better understand the needs and requirements of your callers.
Stay available 24*7
Let your customers leave their message in your business’s voicemail after office hours or when agents’ in your organization are unavailable to answer business calls. Give your callers the privilege to reach out to you with their queries 24*7 with MyOperator’s Voicemail facility.
Key product features
Monitor the number of connected, missed and voicemail calls in your organization. View daily call reports to keep a tab on your business’s call traffic and measure your agents’ call performance.
Analyze and measure the call recordings of all your customer calls. Listen to the recorded voicemail calls to follow up with your missed calls.
Add a voicemail node after each department in your IVR so that customers can reach out to you after office hours. Allow your callers to leave and record their queries in a voice mail.