Track the source of your incoming calls and get useful insights of your marketing activities.
Monitor all your call related activities real-time on single screen from a live dashboard.
Record & store your customer conversations and use it for future training and other purposes.
Route your calls directly to the concerned department basis the callers’ input in the IVR menu.
Access and download detailed reports of your incoming, outgoing, and missed business calls.
Forward your calls directly to your agents’ numbers and ensure mobility in their call handling.
Improve your on-call customer interaction
An exclusive and easy-to-recall phone number of your improves your brand position in the market. It constructs a bigger and professional image of your business amongst your potential audience. Your prospects from all around the country associate your brand with a particular number and this increases brand recall value for your prospects.
Increase your customer calls
Vanity number in its nature is a virtual phone number which has multiple phone numbers connected behind it. Calls coming at your vanity virtual number are tracked and forwarded to your agents’ phone numbers. Your callers are greeted with a custom voice message. These features and more, enhances your customer calling experience.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.