MyOperator offers a unique feature wherein it lets businesses use their existing phones to receive inbound calls on their business number. All their business calls are then forwarded on already existing mobile or landline devices.
Do away with the costs of procuring new devices to receive calls
Eliminate the costs of purchasing special hardware or new handsets. Use your existing phone and landline device to receive business calls to save costs.
Do away with the tedious task of training your employees to use new technology and complicated devices. Forward and transfer calls directly on your existing mobile device or office landline without moving an inch.
Key product features
Route calls to the right agent for quicker resolutions. Customize and greet your callers with a personalized welcome message to build stronger customer relationships.
Assign distinct extension numbers for each employee in your organization. Transfer incoming calls to connect customers to the most qualified agents in your organization.
Track the number of calls received, missed and made in your organization. Monitor your daily call traffic and measure the call performance of agents handling customer calls.