What is UK tollfree number?
1800 tollfree number is a virtual number that allows your callers to connect with your business at zero calling cost. Callers are greeted with a professional and customized voice greeting. Calls coming at your toll-free number are automatically transferred to your agents’ phone number and this helps you provide faster on-call resolution to your customers.
Better brand image amongst UK customers
Professional businesses are expected to provide the best-possible services to its customers. They take a step ahead in ensuring top-notch customer experience. Connecting with the business free of cost is one of the requisites of building a better brand image of your business. This is why a UK toll-free number helps your business construct a larger brand identity.
Enhanced calling experience with 0800 number
Some potential customers might not connect with your business due to high calling charges they would have to incur when calling from a different region. A UK tollfree business number removes cost and geography as a barrier and facilitates your prospects to connect with your business cost-free.
It helps you keep a constant tab on your business calls and on your agent’s performance on calls.
Customer conversations are automatically recorded and stored on cloud for future references.
Customers calling on your business number are greeted with a professional voice message.
Agents & customers’ personal numbers are masked behind a virtual number during their communication.
Real-time updated call reports of your customers is sent to you everyday via SMS and email.
Calls are automatically forwarded to your agents' numbers mapped behind your tollfree number.
Remarket to potential customers
Not all callers become your customers easily. They have to be reached back and remarketed. MyOperator facilitates a real-time updated database of the calls coming at your 800 toll free number. This database can be used to send remarketing SMS campaigns or run Facebook display ads.
Transfer call instantly with a click
Long on-hold duration to connect the caller with their concerned agent exemplify poor calling experience. Along with a UK toll free number get access to live dashboard and transfer calls instantly from one agent to another with just a click. It provides faster on-call resolution and eliminates manual intervention.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.