Keep a constant and effective tab on all customer calls coming at your tollfree business number.
Monitor all your business calls related activities in real-time on the MyOperator panel.
Record & store your customer conversations and use it for future training and other purposes.
Route your calls directly to the concerned department basis the callers’ input in the IVR menu.
Get detailed and downloadable reports of your business calls everyday through SMS and email.
Integrate our phone system with your CRM and get all your callers’ data in one window.
Improve your on-call customer interaction
1800 tollfree number is a virtual number that allows your callers to connect with your business at zero calling cost. Callers are greeted with a professional and customized voice greeting. Calls coming at your toll-free number are automatically transferred to your agents’ phone number and this helps you provide faster on-call resolution to your customers.
Increase your customer calls
Your tollfree business number gains trust and credibility towards your company from your prospects. The free calling feature of the number increases the chances of prospects connecting with your business. Such a professional business number helps you take an edge over your competitors and thus, results in more customer calls and revenue.
Customers pay their calling charges
- Callers bear standard calling charges to call at your business phone number.
- Only one call is attended at one time and so, high chances of missing customer calls.
- Callers are welcomed with monotonous ringing or busy dial tone due to unavailability of agent.
- Customer calls can’t be recorded, thus no track of customer conversations is kept.
Customers call you at 0 cost
- With 1800 business number callers connect with your business at zero calling cost.
- Multiple calls are attended simultaneously and so, less chances of missing customer calls.
- The IVR in the number greets your callers professionally with a customized voice message.
- Calls coming at your tollfree number are automatically recorded and stored on cloud.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.