What is South Africa virtual number?
South Africa virtual phone number helps you receive multiple business calls simultaneously by routing business calls to different departments and agents. The South African virtual number also helps you track and record all your business calls. Furthermore, it’s simple to start with and setup can be done in less than 30 seconds.
Serve regional customers efficiently
A virtual number for your business in South Africa helps you serve your regional customers more efficiently by being available for them 24*7. Moreover, your callers associate more closely with your business even if you have recently expanded to South Africa. A South African virtual number gives your business local acceptance and credibility.
Increase your mobility with a virtual number
A South Africa virtual phone number increases your business mobility, and eliminates restrictions from your agents as they can make and take calls from anywhere and anytime. It also acts as a centralized number for your business and route calls to the right agents irrespective of their locations.
Track all your business calls, measure ROI of your marketing campaigns and agents’ productivity.
Respond instantly to all your business calls with efficient routing and 24*7 availability.
Record all your customer calls and use it for employee training and monitoring.
Leverage the automated database created while using your South African virtual number.
Get information about your caller demographics, number of calls through call analytics report.
Mask your business calls by displaying a temporary number, and ensure customer privacy.
Transfer ongoing business calls in a click
‘Live Call Transfer’ feature enables you to transfer your on-going business calls directly to another agent’s mobile phone without disconnecting the call. It is helpful when a single caller needs to deal with multiple agents. It is also very useful if the agent is working from a remote location or after office hours. Thus, it enhances the overall experience of the callers.
Remarket your product to your callers
One of the best features of South Africa virtual phone number is remarketing. Remarketing can be done through facebook advertisements, SMS marketing or telemarketing. It helps a business convert its lost leads, increase cross-selling, upselling and enhance brand recall value of the company. It is done directly through the web panel.
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MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.