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For businesses that aren’t using a cloud-based call management system- 3 myths debunked

For businesses that aren’t using a cloud-based call management system- 3 myths debunked

July 5, 2017 by

Businesses like yours are always striving towards acquiring and converting potential leads. But, if you are not tracking and evaluating the performance of your campaigns, how will you know what is and what isn’t working for you? Also, while measuring the results of your campaigns, it is equally important to take into account all the potential factors that are responsible for driving those results. These include the number of likes,…

Optimize your business website with a Virtual phone number
May 11, 2017 by

Optimize your business website with a Virtual phone number

Owning a business website is one of the easiest ways to communicate with your customers. But, to ensure continuous website traffic requires a lot of hard work. Which, is why you should leave no stone unturned to improve your website layout, design and usability. However, here’s the catch! All the days of hard work and the countless sleepless nights that you put into creating your “Perfect business website” would be…

17 bad habits to avoid this year while handling customer calls.
March 21, 2017 by

17 bad habits you should avoid this year while handling customer calls

I’m sure generating leads and converting prospects into fully paying customers are your primary goals like most businesses. But, while fulfilling these objectives, don’t neglect the experience you give to your customers. Because statistically, it is proven that 67% of customers mention bad experiences as a reason for churn. Providing a personalized and memorable customer experience is critical for the growth and success of your business. After all, your customers…

How MyOperator helped Lenskart manage their business operations
March 1, 2017 by

How MyOperator helped Lenskart manage their business operations

With growing internet penetration, e-commerce sector is flourishing in our country and capturing more and more market share with each passing day. Founded in 2010, Lenskart is one of the leading e-commerce companies in India. It is an online shopping portal for eyewear which is the first of its kind that came into existence. It delivers its services in more than 450 cities across India.In 2013, it introduced its home…

Secrets to achieve better sales with Call Automation
February 14, 2017 by

Secrets to achieve better sales with call automation (Infographic)

Customers are always in a rush seeking for quick on-call solutions. Considering flawless communication as a major contributor in customer acquisition, satisfaction, and retention, automating your customer communication and sales process certainly won’t hurt. Encourage better sales with Call Automation Call automation can help smooth out the rough and manual process of tracking business calls. Its integration with your daily operations can automatically lead to agent productivity over calls and…