MyOperator remote working solution for businesses


Ensure your business productivity & revenue with a cloud-based remote working solution


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remote working solution
remote working solution

Importance of Remote working during COVID


The recent Corona outbreak has triggered an anxious need for businesses to change their usual way of working. The fact that it isn’t a short-term concern, it’s highly essential for businesses to come up with an alternative. Herein, executing a productive remote working solution seems like the only way to assure the team’s well-being as well as routine business functioning.

In fact, before the COVID situation too, remote working solutions have been utilized by many organizations. This was because of the benefits of remote working solution, like providing access to a broader pool of applicants, lower administrative cost, better use of technology, increased productivity, etc.

Remote working solution for convenient call handling from home

MyOperator remote working solution is built on cloud telephony platform and significantly streamlines your on-call customer communication.

Geographically accessible and functional

Flexible remote working means facilitating employees to work from any geographical location across the country and this could be achieved only with the best remote working solution. Having the business communication system and data secured in the cloud enhances the process significantly. It allows you to have more precise control and access to both the connected devices and valuable data.

remote working solution

Independent of fixed hardware setups

The idea of cloud mainly implies that the remote working solution works on virtual connectivity and doesn’t involve the installation of heavy setups. The primary attribute of cloud telephony is that it is not connected to fixed systems like traditional PBX, PRI lines, or ISDN/PSTN. This advantage itself is a vital cog in the remote working of businesses.

remote working solution

Cost-efficient for the long term

It won’t be wrong to mention that cloud technology substantially reduces the cost incurred by businesses in their communication system, and instead, increases the result. It enables your business to manage communication at an affordable price by removing maintenance costs, SIP Trunks, IT overheads, and so on.

remote working solution

Virtual remote working solution for a successful work-from-home process

remote working solution

Virtual number

Centralized virtual mobile number will be published by your business and all your customers’ calls will be handled and routed by IVR.

remote working solution

Call Routing

Calls landing on your IVR business number will be automatically routed to your executives’ mobile phones, sitting anywhere across the country.

remote working solution

Call Reports

Detailed and insightful reports of your business calls will accessible on the live panel for your supervisors to monitor the team performance.

remote working solution

Call Recording

Proper recordings of customer conversations will be stored and updated on the panel for training and evaluation purposes.

remote working solution

Live Panel

Team heads in your company can keep a thorough check on the business call-related activities on a real time-updated dashboard.

remote working solution

Live Call Transfer

Professionals can use this feature to transfer the call to another department/agent instantly without disconnecting the ongoing call.

How MyOperator assures your smooth remote working

remote working solution
Geo-redundant networks

Your virtual number will be backed by network operators located across the country ensuring no call drops for your business.

remote working solution
Offline mode

MyOperator remote working solution can function smoothly irrespective of internet connectivity assuring your steady call handling.

remote working solution
99.9% uptime of calls

Our powerfully built data centres assure complete failover support at all levels and guarantees strong uptime of your calls.

remote working solution
Secured storage of Data

Your business data is stored on Amazon Web Services, which provides assured data storage, secured and personalized access.

6000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Lenskart

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin
Foodpanda

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo
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Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

What is MyOperator remote working solution?
The solution facilitates your frontline agents to attend business calls sitting at their home. Calls will be routed to their mobile phones and will be properly tracked and recorded to ensure their professional conduct.
There are several remote working solutions available in the market today. What makes MyOperator solution is the fact that we are providing complete support on a technical and operational level, irrespective of external conditions.
Yes. Be it any part of the country, your team can access the panel, attend the call from anywhere, anytime.
Your frontline agents can make or receive the customer calls sitting safely at their home. The supervisors can access their performance basis the recorded conversations. The recordings can even be shared with other executives for training purposes.
You can sign up here for a quick demo of remote working solution, and our expert will connect back to you shortly. Alternatively, you may connect with us on 92129 92129 or hello@myoperator.co