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missed business calls are missed business opportunities

Missed business calls are missed business opportunities

November 16, 2018 by

How many business ‘calls’ and ‘opportunities’ did you miss today? Also yesterday? You might be wondering, “what’s the connection between the two?” Most organizations like yours just forget how they use phone calls to develop relationships, make purchases, and generate business; similarly, customers do it too. Another notable thing here is the ‘calling experience’ which holds your business’ reputation. Studies show that communication over phone is still the prime medium…

September 27, 2017 by

MyOperator App: One stop solution to your multiple business problems

Quarterly team meeting was going on. All the department heads, along with the CEO sat together in the conference room to discuss their achievements and problems. After rejoicing at their achievements, it was time to discuss their grievances. CEO: So, what are the issues you’ve been facing so far? Marketing head: We are putting a lot of efforts from our end. But, we get a lot of bad data. I…

Deliver superior customer experience with MyOperator’s Call Recording facility
January 23, 2017 by

Deliver superior customer experience with MyOperator’s Call Recording feature

Businesses are always working towards building a better product, improving the technology they implement or planning new marketing strategies to survive the cut-throat competition they face. However, a crucial element that they often forget is improving their customers’ experience. According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand differentiator. It is therefore, important for every business to ensure that…

Assign Contact connects customers to the same agent each time they call.
January 5, 2017 by

Get smart with customer relationships – Introducing Assign Contact

One of the prime goals of any business is customer retention. It is therefore, of utmost importance to give them an experience that makes them want to come back for more. Our new feature release is driven primarily with the motive to help you build a stronger relationship with your customers. We’re super excited to bring to you our new feature , “Assign Contact”! An Assign Contact is applicable only…

Meet MyOperator’s Outbound Dialer - Our advanced customer service feature
December 7, 2016 by

Meet MyOperator’s Outbound Dialer – Our advanced customer service feature

The “Wait and then pitch” strategy is now outdated! If you want to thrive in today’s competitive business world, you need to opt for marketing strategies in which you make your customers the king. You need to approach new potential customers and at the same time encourage and entice your existing customers with beneficial offers. Our new product feature release is driven primarily by this motive. We’re elated to introduce…