Monitor your business calls
through performance reports

Performance reports are a tabular and graphical representation of all your business calls. It allows you to monitor and keep a tab on the number of calls connected, missed and made by each department and agent in your organization.

Evaluate the performance of agents handling calls

Track your business calls

Monitor your business’s call traffic during and after office hours with MyOperator’s performance reports . Track the number of calls both department and user wise. Keep a tab on the status of each business call and make each agent who receives calls accountable.

Measure your agents’ productivity

Measure your agents’ productivity

Analyze how many calls specific agents in your organization are attending and missing on a daily basis. Monitor your agents’ performance on calls to increases their productivity. Measure their call performance and ensure that they deliver superior customer experience.

Key product features

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Measure your business’s daily call reports