Features of Office IVR setup

Understand in detail the basic features and benefits of an office IVR

tollfree number
Centralized business number

Add multiple agents and departments behind one virtual phone number.

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IVR greeting

Welcome your callers with a customized and professional voice message.

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Call routing

Callers can easily connect with their concerned department/agent basis their input in IVR menu.

call recording
Call recording

Customer conversations are automatically recorded and stored on cloud for future purpose.

call reports
Call reports

Check the number of your missed, attended, and outgoing calls agent and department wise.

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Timely follow-up

Ensure effective follow-up on your missed customer calls with timely notifications of the same.

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Enhance your customer’s on-call experience

Ensure an upgraded calling experience for your customers with an IVR. Your callers will be welcomed with a customized voice message and will be connected with the right department automatically This will ensure their faster on-call resolution, eliminate the need to wait on-hold, and thus, improve their on-call experience.

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Reduce your team’s manual efforts

The calls will be transferred directly to your agent’s mobile phones, saving their need to stick to their office desk to attend calls. With our follow-up feature, your agents will be able to ensure timely follow-up on the missed ones. You can easily add or remove the agent’s phone numbers mapped behind your centralized business number as per their availability.

office ivr solution

6000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Lenskart

Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.

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Foodpanda

MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.

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Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

What is an office IVR?
Office IVR is a setup inclusive of features required for better and efficient call management. All your business calls can be handled easily with MyOperator business IVR and its related features.
The basic features of an office IVR include call tracking, call recording, tollfree number, virtual number, multi-level IVR, daily call reports and more.
You can get a office IVR system from MyOperator. We assure you exclusive features along with 24*7 available customer support.
The cost of an office IVR depends on your business requirements and call volume. You may check the detailed pricing here.
Sign in for your 3-day demo. Get access to MyOperator “Live” dashboard. Pick your ‘virtual’ business number, toll-free or non-toll free. Put in all required details or call us at 92129 92129, we’ll sign you up over the phone.