Malaysia virtual phone number is an online number which is not locked to a particular phone system. It has multiple phone numbers mapped behind it. Call placed at the virtual phone number is routed to either of the phone numbers. It helps businesses attend multiple calls simultaneously and save their missed calls or business opportunities, hence grow their business in Malaysia at a faster rate.
Why is it important to have a virtual phone
number in Malaysia?
Save your missed calls with
a virtual number
Mobile phones and landline phones can attend only one call at a time. Meanwhile, all the other incoming calls get missed or lost. Calls coming at the virtual business number will be routed to different agents’ phone number. This will facilitate attending of multiple calls simultaneously with a common business number.
Maintain your business
presence in Malaysia
People in Malaysia will always have more trust in a business set in Malaysia itself. Where it’s not possible to have physical presence in Malaysia, a virtual phone number starting with the Malaysia code will do the needful. It will help the business maintain its local presence in the country.
Features of a Malaysia virtual phone number
Business can get to know the source of their incoming calls with a virtual phone number. Where the actual phone numbers remain the same, assigning different virtual numbers to different platforms will tell the source of incoming calls, hence an insight on the performance of marketing campaigns.
Recording of customer calls coming at the virtual number will help businesses monitor their calls and how their agents handle it. Recordings are automatically stored on the cloud. They can be used to train employees to exemplify the expected way to handle customer calls.
An IVR along with a virtual phone number will upgrade the customer calling experience. Callers will be professionally greeted with an interactive voice. The telephonic menu will facilitate the callers to connect with their concerned department directly.
Customers and agents often have privacy concerns while sharing their personal phones with each other. Herein, masking their phone numbers behind a temporary virtual number will ensure easy communication without compromising privacy.
Calls dialled at the virtual phone number will be forwarded to the agents’ phone numbers or office landline phones. It will facilitate the business to attend multiple calls simultaneously by publishing one contact number only.
A business contact number starting with Malaysia code will gain more trust and credibility for the potential customers in the country. It will help the business establish a local presence in Malaysia, irrespective of the actual physical location.
Why MyOperator for Malaysia virtual phone number?
Call Management System
Along with a virtual phone number, businesses will avail an end-to-end call management system as well. The system will help them keep a track of their customer calls, monitor the call volume with live dashboard. It will give a deeper insight in the customer call volume and make its monitoring much easier.
With the call management system, an automated database of callers who call at the virtual phone number, can be fetched. This can be used for repeated business marketing. Callers can be sent promotional SMSes. The list can also be used for retargeting ads. It will significantly increase the chances of customer conversion.
customers trust us
Frequently Asked Questions
What is a Malaysia virtual phone number?
Malaysia virtual phone number is an online number which has multiple phone numbers mapped behind it.
The virtual number has multiple benefits for business in all as well as for all the departments.
How to get MyOperator virtual number in Malaysia?
Sign in for your 3-day demo. Get access to MyOperator “Live” dashboard. Pick your ‘virtual’ business number, toll free or non-toll free. Put in all required details or call us at 866 696 7462, we’ll sign you up over the phone.
Is this a landline virtual number or mobile virtual number?
The provided virtual telephone number can serve as both, landline phone number or mobile phone number. Calls will be forwarded to the agent’s phone number automatically.
Who is the best Malaysia virtual phone number provider?
There are multiple virtual phone numbers providers in Malaysia. What’s essential that which provider gives you add on benefits and easy customer support. MyOperator assures you multiple benefits for your business with an online phone number and 24*7 support.
Is this a free virtual phone number?
No, this is not a free virtual phone number. But MyOperator assures customised pricing basis your business call volume and requirements, along with a 30-day refund policy.