What is Malaysia virtual number?
Malaysia virtual phone number is an online number which is not locked to a particular phone system. It has multiple phone numbers mapped behind it. Calls placed at your virtual phone number are automatically routed to your agents’ phone numbers. This helps your business attend multiple calls simultaneously and save the chances of missing any customer calls or business opportunities.
Save your missed calls with a virtual number
Calls coming at your virtual number are forwarded to your different agents’ phone number. This facilitates attending multiple calls simultaneously with a common business number. It significantly reduces the chances of your team missing any business call. Also, it brings mobility in attending customer calls as they are forwarded to the agents’ mobile numbers.
Scale your business with a virtual number
Growing business implies added departments and branches. Updating your business contact information everytime is troublesome. Malaysia virtual number is flexible to map several phone numbers behind it. As your business scales, you can easily add more numbers behind your virtual phone number.
Forward your incoming calls directly at your agents' numbers and make their call handling easier.
Greet your callers with a customized voice message and improve their calling experience.
Australian number builds local presence of your business amongst your target audience in Australia.
Record your customer conversations and store it for future reference and employee training.
Track the source of your incoming calls and ensure better analysis of your marketing campaigns.
Ensure your agent & customer privacy by masking their personal numbers behind a virtual one.
Full fledged call management system
Along with your virtual number, get access to an end-to-end call management system as well. This system helps you track, record and monitor all your customer calls on a live panel. It gives you effective insights of your customer calls and helps your leverage changes accordingly.
Remarket to potential customers
An automated database of people calling at your virtual number is provided to you. This can be used for reaching back and marketing to your callers via facebook ads and SMSes. This repeated marketing to prospects significantly increases the chances of their conversion.
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MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.