IVR number to boost your business customer support system

Make it easy for your customers to find solutions to their queries right on their phone. Set up an IVR system for your business today. It only takes less than 3-minutes!

GET IVR NUMBER

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Keep your business open 24*7 with IVR


Interactive voice response or IVR allows your customers to interact with your business anytime, right on their phone. If you have called the helpline of a bank or any business, you probably might have interacted with an IVR system.

Greet customers with a personalized message in the IVR menu.

Let customers interact with your business through IVR options.

Keep your business support open even when your support executives are away.

Automate a part of the call handling process and boost employees’ productivity

With a cloud-based IVR system, your business can handle an unlimited number of calls from customers and prospects giving you enough room to scale your business.

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Benefits of IVR

Provide 24*7 customer support

With IVR, you provide your customers with a way to connect with your business whenever they want to. When customers call on your IVR number, they can choose from the options available in your IVR menu. Based on customer inputs, the IVR system automatically routes the calls to the appropriate person in your team. If the agents are not available, customers are provided with the option to leave a voice message so that your agents can get back to them once they come online. With an IVR number, your business stays up 24*7 and that’s a ticket to greater customer satisfaction and better brand loyalty.

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Customized welcome greetings

Customer experience and branding play an important role in making a successful business. With the IVR system, you can get both; customer experience as well as branding. Under the IVR menu, you can set up personalized customer greetings. When your customer will call you, they will hear something like “Welcome to [Your Business Name]. Let us know how we can help you.” IVR makes your business support system work like a breeze providing your customers with the luxury to connect with you in seconds. IVR means timely customer support which is one of the most important factors of better customer experience as well as your brand image in the minds of customers.

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Level up employees' productivity

With the help of the smart IVR menu, a big chunk of customer queries can be handled with automation. Thanks to input handling capabilities of IVR, primary information required to provide support like customer name, customer ID, phone number, etc. can be taken care of without the need of agents. By the time the call is routed to the real support agent, all this information is already available on their screen. IVR systems make sure that 100% time of your support agents is spent in solving real customer problems rather than performing redundant tasks like collecting name, phone number, and email address of the customers.

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Grow big by handling large call volumes

IVR enables small support teams to handle large numbers of customer calls by independently dealing with incoming queries and smartly routing calls to the right person in the right department. For example, if a customer wants to check only the balance in the account, that task can be automated with IVR without bothering the support agents. If a customer needs help with a product, her call can be transferred to the agent in the support department. If the call is for help with billing, it can be routed to the sales team, all with the help of IVR. A cloud-based IVR system automates a large part of the call handling process making it possible to take care of any number of calls.

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Turn callers into customers

IVR can also work as a good sales channel too. With the help of a custom IVR menu, you can use the IVR system as a lead generation channel with live support. On your IVR number, you can ask callers a series of questions and qualified callers can be connected with the sales agents. With IVR calls, you can partly automate the process of interacting with new prospects and convert your first-time callers into customers. The delicate balance between technology and the human touch that IVR provides makes it a unique channel for customer interaction lead conversion.

Economically feasible WFH COVID-19

Better marketing with IVR

IVR is a proven marketing tool that you can use in every aspect of the customer journey. From welcoming customers and collecting their information to providing support and maintaining relationships, IVR can help with that all. Using an IVR number in your marketing campaigns and brand advertisements, you can spark conversations from new customers, delight them with your services and turn into loyal fans. IVR can also be used to collect feedback from your customers with few taps which can make them feel valued while providing invaluable insights to improve your business.

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Features of IVR

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Live panel

Track live calls and see real-time call logs and statistics in the live call dashboard.

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Call recording

Record all your IVR calls on a secured cloud to monitor quality and provide better training to staff.

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CRM integration

See your customer details and history on screen as and when they call you.

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Remote teams

Empower your support teams to work from anywhere anytime with a cloud-based portable IVR number.

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IVR menu

Greet your customers with customized messages and connect them with the right agents using IVR options.

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Call reports

Get better call insights with daily, weekly, and monthly call analytics reports for data-driven business decisions.

MyOperator is an excellent provider of IVR

Premier customer support

At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 6000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your IVR number, you can always call us toll-free at 1800-123-7774 and our customer support team will be with you with a solution.

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IVR with smart features

The IVR number provided by MyOperator comes with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator IVR number is based on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides an online set up of IVR numbers. Once you sign up, our team will set up your business IVR number in less than one business day.

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6000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Lenskart

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin
Foodpanda

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo
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Frequently Asked Questions

We are here to answer all your questions regarding the IVR number and how it can help your business. If you have some other questions, visit our support center.

How can I get an IVR number?
To get an IVR number for your business from MyOperator, you can sign up online or call MyOperator support team at +91 92129 92129.
With IVR number, you can provide your customers with 24*7 support, boost your marketing campaigns, and generate better leads.
Sure. You can sign up for a 3-day free trial of IVR number provided by MyOperator. With your demo account, you can set up a customer IVR menu and see how an IVR system works.
The cost of an IVR number is very affordable. MyOperator IVR number plans start at INR 2,300 per month. For more information on the IVR number price, please check the IVR number pricing page.
Yes. We can connect your old business number with the IVR number. So, you can keep using your old business number as well.
The entire set up of IVR is cloud-based and done online. It takes only a few minutes to complete the IVR set up. Once you contact the MyOperator team, your account can be set up in less than one business day.
For any queries regarding the IVR number for your business, please call the MyOperator support team at +91 92129 92129.