IVR software for better calling experience

Implement IVR software for your business and upgrade your customer’s on-call experience.

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IVR software for business
What is IVR software

What is IVR software?


Interactive Voice Response aka IVR is an automatic telephony software that serves the callers, gathers their information which has been given by them in the IVR keypad menu and then routes their calls to the concerned recipient. When this voice asks for your input, it forwards your call or in some cases, even plays the next level of IVR menu basis your previous selection.

Features of IVR software

call routing - IVR software

Automatic call routing

Calls will be automatically directed to the concerned agent basis the caller’s selection in IVR.

24*7 availability with IVR

24*7 customer availability

Empower your team to assure 24*7 availability for your callers with an IVR software.

Multi-level IVR

Multi-level IVR

An IVR menu that is easy to understand & allows your caller to connect with the right agent only.

IVR language options

Language options

Greet your callers in different languages as per your preference through an IVR software.

User extensions with IVR

User extensions

Assign different extensions to your employees facilitating easier internal communication.

IVR voice message

Professional voice message

Ensure an upgraded welcome to your callers with a customized voice greeting through IVR.

MyOperator as best IVR software provider

99.9% uptime of our IVR software

“We value your business privacy. Our best in the industry Data Security measures have built unbreakable privacy and safety barriers of our IVR software. Our Amazon Web Services provides tons of options to enhance data security, such as security groups, encrypted data storage, secure and personalized access etc. We also provide advanced security features such as security groups and network access control lists to ensure a secure IVR software.

IVR system for business

Round-the-clock customer support

Our 24*7 awake support team empowers you on driving the best out of MyOperator. Your dedicated Account manager will be there for you whenever you face even a tad of difficulty or tiny doubts about our IVR software. You can connect with our team on call, email, or chat anytime you have any queries related to your IVR software.

IVR solution for business

6000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Lenskart

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin
Foodpanda

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo
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Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

What do you mean by IVR software?
IVR software is an advanced technology that serves the callers, gathers their information which has been given by them in the IVR keypad menu and then routes their calls to the concerned recipient.
An IVR number is simply a virtual number which has IVR added to it. As you call on an IVR number, the voice message and the IVR menu will be played and you may connect with your required agent directly.
It welcomes your callers with a professional voice greeting and allows your callers to connect with their concerned department/agent directly basis their selection in the IVR menu. All in all, it upgrades your caller’s experience and brings faster on-call resolution.
The cost of IVR software depends on your call volume, the number of agents mapped behind and a few other factors. You can check our detailed pricing here.
You can connect with us on 9212992129 or leave an email on hello@myoperator.co. You can also sign up for a free trial here and we’ll arrange a callback for you.