Publish a Virtual Number instead of a normal phone number on your website to track all your business phone calls. Personalise and route calls to the right department with a professional IVR. Monitor the number of calls connected, missed and received by each agent and department in your organization.
How it works
1. Publish a MyOperator
number on your website
2. Set up a professional
IVR to route calls
3. Get recordings of the
calls driven by your website
4. Get daily reporting of
your business calls
Track your websites’ incoming and outgoing calls. Keep a tab on the number of calls made and received by each agent. Measure the RoI of all your marketing campaigns.
Personalise your callers’ experience with a customized IVR. Route calls to the right agent to resolve customer queries instantly.
Daily call reports
Monitor your website traffic through analytical call reports. Analyze and measure the call performance of different agents and departments in your organization.
Monitor and measure the call activities of your business website
Track all inbound and outbound calls received and made by your organization. Monitor the call traffic that comes from your website. Keep a tab on the call activities of each department and agent. Analyze the performance of all the agents who handle customer calls.
Map multiple agents at the backend of your Virtual number to distribute calls among your agents. Route calls to the right agent without any manual effort. Transfer calls to the most qualified agent instantly. Connect callers to specific agents through extension dialing.
2000+ customers trust us
“Since, we had call management system installed in our organization, we could actually keep a check on the customer count at the end of the day and also use it to nullify the issues which are caused from our side. Also MyOperator call routing and tracking means we are always connected and accountable to our customers.“
Anurag Shrivastav Founder, Flabbery