All about MyOperator Italy virtual phone number
Italy virtual phone number helps a business track and monitor all its calls. Many other contact numbers are mapped behind a single Italian virtual number. When a customer calls on this virtual number, the call is forwarded to the agent basis caller’s requirement. This Italian virtual number saves the cost of maintaining and installing a traditional PBX system. MyOperator is a cloud-based call management system that provides a virtual phone number with some exclusive features like IVR, Mobile API, CRM integration, call routing, call tracking, call masking, etc.
Virtual business expansion
While using an Italian virtual phone number, a business need not publish different contact numbers on its website, as it expands to different locations. Contact numbers of different branches can be mapped behind a single Italy virtual phone number, and calls are further routed depending upon the customer query.
A virtual phone for your Italian business enhances your business mobility significantly. Restriction of being in office premises is completely eliminated. The cloud-based call management system that comes along with an Italian virtual number enables a business to manage its business calls from anywhere, anytime.
Upgraded customer experience
A virtual phone number enables businesses to manage multiple calls simultaneously. For instance if ABC Pvt Ltd has received 20 customer calls in a day and by any chance, two calls ring up at the same time then a virtual number, due to its multi-mapping property, connects the callers with available agents instantly. In the end, this will create a good brand reputation and upgrade customer calling experience.
Low-cost marketing analysis
Rigorously inculcate virtual numbers in your marketing campaigns. This will not only give more leads but also helps businesses in performing a fruitful and economical campaign analysis. For instance, out of ten different virtual numbers in ten campaigns, the number which receives the maximum number of calls will give an idea about the best performing campaign. Moreover, also provides the opportunity to optimize the worst performing campaigns.
Record all your Italy business calls, analyze the recordings and know your customers better.
Know your business calls insights such as peak calling hours, callers demographics and many more.
Welcome your callers with personalized voice greeting, route calls efficiently & stay available 24*7.
Mask all your business calls by displaying a temporary number, and ensure customer privacy.
Live call transfer
Transfer your agents' live customer calls to their counterparts with the help of real-time dashboard.
Track the number of customer calls received or missed in your realtime panel. Further, use it as a performance indicator of your agents.
Get benefit of 24*7 customer support
It’s important to choose a cloud telephony provider that is available 24*7 to help you when stuck in a problem. MyOperator gives you 24*7 support when you need any technical help or just have a query regarding our products or services. When using a cloud-based Italy virtual phone number, technical help could be required, and we understand this well.
Call recording feature for free
MyOperator call recording system helps businesses in keeping tab on agents performance by providing high-quality call recordings. Interestingly, these recordings can also be used for training new agents and resolving on-call disputes with customers. Surprisingly, all these features come at zero cost with Italian virtual phone numbers
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.