Map multiple agents whom will attend to the HR calls in your organization. Track and keep a tab on the call details of all your callers. Measure the call performance of your HR department and the agents handling calls, without moving an inch.
Key product features
Analyze the performance of your agents on calls. Measure their productivity and evaluate how well they attend to your customer queries.
Advanced call report
Keep a tab on the status of all your HR calls. Monitor the ratio of connected to missed calls and the time of the day you receive maximum calls for HR enquiries.
Customize and create an IVR after office hours to allow customers to leave a .voicemail message for your HR department.
Never let an HR call enquiry go unattended
Track HR calls
Monitor the number of calls received, missed, followed up and made by the HR department in your organization. Analyze the performance of your agents who handle HR calls and understand the requirements of your customers.
Map multiple agents at the backend of your business number. Assign each agent in your HR department with a unique extension number. Connect callers directly to specific agents through extension dialing to resolve their queries instantly.
2000+ customers trust us
“Since, we had call management system installed in our organization, we could actually keep a check on the customer count at the end of the day and also use it to nullify the issues which are caused from our side. Also MyOperator call routing and tracking means we are always connected and accountable to our customers.“
Anurag Shrivastav Founder, Flabbery