Hosted IVR solutions for your business

Greet your callers with a welcome voice greeting and route your customer calls to the right departments.

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hosted IVR
hosted IVR

What is Hosted IVR?


Hosted IVR is a streamlined business phone system that is basically used to enhance users’ experience with its multidimensional call handling properties. It is majorly implemented in routing customers calls to the different departments’ basis callers input in DTMF keypad tones. Through hosted IVR professional voice greeting; companies can leave an impactful impression that will make their customer calling experience awesome.

Amplify your business calling system with hosted IVR

Bring call automation with hosted IVR

Hosted IVR can bring call automation to your business. Manual call routing via extension dialing method is an old process where a human receptionist has to transfer customer calls to multiple agents one by one. With hosted IVR this process gets automated that saves the customer time and builds a good brand image.

hosted IVR

Increased productivity

Of course, hosted IVR saves agents time by automating their call management processes. This results in a high call acceptance rate that will ultimately help in increasing business revenue of your organization. In addition, it decreases the chances of agents missing on customer calls. Hence, it raises agents productivity in business hours.

hosted IVR

Features of Hosted IVR solution

hosted IVR

Live dashboard

Monitor your business calls performance in a real-time dashboard easily and effectively. And also assign follow ups to team members.

hosted IVR

Call tracking

Track your business calls regularly to keep a tab on your agents performance with the help of a Hosted IVR solution.

hosted IVR

Call recording analytics

Analyze your product-related customer behavior via live customer call recordings.Subsequently, use it for upgrading your product.

hosted IVR

Call routing

Route your customer calls to the specific departments basis callers input on DTMF keypad tones.

hosted IVR

CRM integration

Incorporate your hosted IVR system with any of the CRM Softwares to fetch customer data easily.

hosted IVR

Live call transfer

Managers can transfer live calls to their agents without hanging up on business calls.

MyOperator as the best hosted IVR provider

Unparalleled customer support

MyOperator assures you effective customer support round the clock. Be it any kind of issue, like setting up hosted IVR or any other basic query, our dedicated team will reach out to you at the earliest. All you need is to raise your issue by submitting a ticket on our support portal or drop us an email on support@myoperator.co.

hosted IVR

Strong & secure cloud-based servers

We have unbreakable security measures and use safety barriers like Amazon web service, amazon web virtual cloud, 128-bit SSL security, Site lock malware scanner to ensure full safety of your key data. Losing out on your customer calls is natural in bad climatic conditions, but not in the case of MyOperator as our strong caching system enable our servers to run even on offline mode.

Business cloud phone system

6000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Lenskart

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin
Foodpanda

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo
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Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

What is the meaning of a hosted IVR solution?
Hosted IVR, also called IVR, is a business call management system that is specifically used to route customer calls to the concerned department automatically. Further, you can also use it to give a professional voice welcome greeting to your customers.
Sign in for your 3-day demo. Get access to the MyOperator “Live” dashboard. Pick your cloud IVR service. Put in all the required details or call us at +919212992129.
There are multiple IVR system providers in the telecom industry. What’s essential is which provider gives you additional benefits and easy customer support. MyOperator assures you multiple benefits for your business with some exuberant features and 24*7 support.
MyOperator IVR comes with an advanced cloud based call management system including features like call tracking, call reports, toll free number, CRM integration, etc.
You can contact us on 92129 92129 or email us at hello@myoperator.co and connect with our representative. You may even take a free 3-day trial here.