What is Germany virtual number?
Germany virtual phone number comes along with a call management system that also consists an IVR. With the help of an IVR, the German virtual number stays available round the clock, tracks all the business calls, and routes right calls to the right departments. Germany virtual number for your business helps you connect to your international customers with ease.
Increase your mobility with a virtual number
Germany virtual phone number allows even the international customer to call on your business number. Even if your business is based in some other country, your German customer base can call you on your Germany virtual phone number at local call rates. The IVR attached to your Germany virtual number helps you stay available for your callers as per Germany time zone.
Be more accessible to international customers
Virtual phone number has multiple phone numbers connected to it. As your business scales you can add more departments and agents’ phone numbers behind the virtual phone number. This eliminates the need for you to change your business contact number everytime your team size increases.
Record your Germany customer calls and know your customer persona better.
Mask all your business calls through German virtual number and ensure customer privacy.
Leverage the automated database created while using your German virtual phone number.
Get information about your caller demographics, number of calls through call analytics report.
Ensure round the clock availability and efficient call routing, and instant response.
Track calls on your Germany virtual number and keep a tab on individual agent’s performance.
Transfer ongoing business call to other agents
‘Live Call Transfer’ feature of Germany virtual number helps an agent transfer ongoing calls to another agent’s mobile phone without disconnecting the call. This is possible even if the agents are outside the office premises and at distant locations. It helps in providing better customer service and ensuring excellent customer experience.
Get 24*7 customer support
It’s important to choose a cloud telephony provider that is available 24*7 to help you when stuck in a problem. MyOperator gives you 24*7 support when you need any technical help or just have a query regarding our products or services. When using a cloud-based German virtual phone number, technical help could be required, and we understand this well.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.