Helpline number for a professional customer communication
Attend multiple calls simultaneously
Business helpline number is a virtual number which has several phone numbers mapped behind it. Calls coming at your helpline number are automatically forwarded to any of the connected phone numbers. This allows your team to attend multiple calls parallelly and reduces the chances of missing any customer call. It also brings mobility for your team to attend calls from their phones, eliminating the dependency on landline systems.
Ensure an enhanced calling experience
Your business helpline number has an attached IVR. It greets your callers with a professional and customized voice greeting. Callers can connect with their concerned department directly by simply pressing the prompted number on the keypad menu, like press 1 for sales, 2 for customer support. This ensures a faster on-call resolution for your callers and even eliminates the need for your team to manually transfer the calls.
Features of a helpline number
Keep a tab on your customer calls with timely recorded and stored customer conversations.
Greet your callers with a professional voice greeting and provide them an upgraded calling experience.
Connect your callers directly with their concerned department by their input in the IVR menu.
Monitor all your call-related activities and ensure complete tracking of your customer calls.
MyOperator as your customer helpline number provider
Call Management System
Along with your customer helpline number, get access to an end-to-end call management system. It gives a complete track of your customer calls coming at your business helpline number. Complete recording of your customer conversations provided and stored on call. Detailed call reports are sent to you on a daily basis via email and SMS.
Remarket to potential customers
Not all callers become your customers easily. They have to be reached back and remarketed. MyOperator facilitates a real-time updated database of the calls coming at your customer helpline number. This database can be used to send remarketing SMS campaigns or run Facebook display ads.
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Frequently Asked Questions
What is a customer helpline number?
A customer helpline number for business is a virtual number in nature which has multiple phone numbers mapped behind it. It acts as a centralized phone number for all your business departments and branches.
What are the features of a helpline number?
With a helpline number, you’ll get all the essential call related features like IVR, call reports, call tracking, call forwarding and more. These features will make your business call management easier and upgrade your customer calling experience.
Who is the best business helpline number provider?
There are multiple business helpline number providers in the market, but MyOperator provides the best and exclusive features along with your helpline number. Also, we assure 24*7 customer support and 30-day refund policy as well.
What is the cost of a helpline number?
The pricing usually depends on your call volume and requirements. MyOperator assures you the best possible pricing for your helpline number.
How can I get a helpline number from MyOperator?
You can sign up for a 3-day trial here. Or, you may contact us on 92129 92129, we’ll sign you up over the phone and help you with your demo.