Custom main greeting is a welcome message that is played each time a customer calls on your business number. After this welcome greeting, your callers are required to choose one of the predefined options set by you. Each caller is then directed to a specific department and agent.
Welcome your customers with MyOperator’s custom main greeting
Personalize your callers’ experience
Welcome each caller with a personalized welcome message using MyOperator’ custom main greeting feature. Greet your callers with personalized messages with during festive seasons. Customize and record same or different messages for your callers.
Build customer relationships
Project your small business as big and professional. Welcome your callers each time they call to seek solutions to their queries to build a personal relationship and enhance their call experience. Make the best possible first impression with your customers.
Key product features
Customize your IVR and welcome greeting message. Set a festive IVR or an IVR after office hours to allow your customers to reach out to you 24*7.
Map multiple agents for each department to route calls to specific agents after the custom main greeting. Assign unique extension numbers to transfer customer calls directly.
Measure the call performance of each agent that receives business calls. Subscribe for call reports to monitor your business’s call traffic, 24*7.