Confirm orders of your e-buyers. Generate an automated call to every customer who chooses to buy with you through cash-on-delivery model
Help buyers complete their transactions by either directly mailing them the transaction gateway or ask them to proceed with the transaction again.
Avoid door rejections and losses. Prior the order is dispatched for delivery, generate an automated call to ensure availability of the buyer.
Arrange an automated call for the buyer in order to reschedule the delivery date or cancel the order. Eliminate the unnecessary delivery costs.
Allow customers to confirm their address to prevent any error in delivery. Automate the process using text-to-speech conversion.
Inform your buyers in advance about the delay in delivery of the placed orders. Keep your customers informed and ensure superior customer service.
Delivery and customer feedback
Once the products are delivered to the customers, the company calls them to inform about delivery status of the product. The delivery process remains incomplete without generating a feedback. Thus, our confirmation solution automates a call to track feedback of the customers.
Prior information services
There can be multiple reasons due to which your products might not get delivered on time. These may include reasons such as operational issues, curfew, bad weather conditions, etc. In such cases, one can inform his buyers using EDD (Expected Delivery Date) and NEDD (No Expected Delivery Date) messages.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.