International virtual number for global business presence

International virtual number for global business presence

September 10, 2018 by

Businesses today are moving beyond the boundaries and are aiming to imprint a global footprint for their brand. The target audience of the businesses is located in different continents and are no more confined to a particular geography. However, is selling business beyond the borders that easy? Yes, one can definitely sell without a hitch. But what’s difficult is to get that initial consumer traction. It takes substantial effort to…

Remarketing
August 31, 2018 by

Remarketing: What, why and how

– Do you see your unpurchased shopping cart items in your emails or on display ads? – Do you get promotional SMSes/emails from that store you once purchased at? – Do you see that one particular image/video ad repetitively? I’m sure. Some of these experiences would be quite familiar to you. This definitely isn’t a coincidence. It’s ‘repeated’ marketing. Technically, it’s called as Remarketing. Intrigued? Read ahead to understand it…

Cloud telephony provider
August 22, 2018 by

End your hunt for the best cloud telephony provider

“It’s been a long time since our operations department started looking for the best cloud service telephony provider that could fit our checklist but we haven’t been able to come up with a feasible option yet. It’s high time we got rid of our old PBX system, and moved our phone system on cloud. It’s hell of a task to maintain the old one. Making crucial business decisions always require…

cloud telephony for business
July 18, 2018 by

Cloud telephony for business(es) across the industries

Customers often ask MyOperator, “Is cloud telephony useful for our business?.” Given that, we understand business challenges vary across sectors. The difficulties of an educational institution are unlike that of a restaurant chain or a finance company. Likewise, the goals tourism sector has are entirely different from that of healthcare. However, what’s common is they all seek simplified, cost-effective solutions to fix their problems. That’s why our answer to the…

8 features a call center must have
July 17, 2018 by

8 features a call centre software must have [Checklist]

Too many phones ringing continuously. Agents sitting in front of desktops, receiving calls back to back. Numerous other calls queuing up. And agents seem to be talking breathlessly. A typical call centre scene, isn’t it? But what happens when agents are unable to handle so many calls at once, despite all their efforts? Customers start screaming for making them wait, and agents keep apologizing. Dissatisfied customers threaten them to give…