Effectively track and monitor all your customer calls and your agents' performance on them.
Get access to detailed reports of your customer calls and receive daily insights via SMS and email.
Monitor your business calls and team performance with timely recorded customer conversations.
Monitor all your business calls related activities in real-time on the MyOperator panel.
Integrate our phone system with your CRM and get all your callers’ data in one window.
Agents can connect with the customer without displaying their private mobile numbers.
Save time and increase productivity
Simplify the entire process of making outgoing calls with MyOperator click to call feature. Enable agents in your organization to initiate customer calls instantly and easily. To place calls with this feature, just click on the number on your web screen and the call will be placed automatically. This feature will eliminate the hassle of saving or copying a number for your agents to make a call.
Ensure easy and timely follow-ups
Follow up on missed and unattended calls will become easier for your agents. Agents can connect with the callers directly from a click on their web panel. This effective follow-up on missed calls will significantly improve your customer service and enhance your business reputation, along with minimizing the manual efforts of your agents.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.