What is Canada Virtual number?
Canada virtual number helps your business keep complete track of inbound and outbound calls, and saves the cost of installing and maintaining a traditional PBX system. This Canada virtual phone number acts a centralized number for your business. When a customer calls on this virtual number, the call is forwarded to the agent basis caller’s requirement.
Increase your mobility with a virtual number
Canadian virtual number increases your business mobility, thereby eliminating restriction on your agent, and allowing them to make and receive calls via virtual phone number from anywhere, anytime. Thus, the need of being in office premises in completely eliminated. It also helps in better coordination amongst agents.
Be more accessible to international customers
If your business is based in some other country, your canadian customer base can call you on your canada virtual phone number at local call rates. Hence, Canada virtual phone number allows your international customers to call on your business number and establishes your business presence in Canadian market.
Track your business calls on Canada virtual number and measure individual agent’s performance.
Record your business calls. Use the recording for quality measurement and training new agents.
Forward all calls to the right agent automatically as per the caller's input with the help of an IVR.
Leverage automated database of all the callers on your Canada virtual number for remarketing.
Get your business call analytical reports. Know about peak calling hours, caller demographics, etc.
Respond instantly to your callers and stay available 24*7 with the help of Canada virtual number.
Transfer live calls to other agents
This virtual number feature significantly contributes to customer experience as it enables the agents to directly transfer on-going calls to another agent’s mobile phones without disconnecting the call. This is possible even if the agents are outside the office premises and at distant locations.
Get 24*7 customer support
We are available round the clock to help our customers. Be it just a query or any technical issue, customer support is available 24*7. We make sure that you do not face any hindrance in your business because of us. We understand that all your customer calls are important, and even a single issue needs to be addressed urgently.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.