Best Call Routing Software provider in India

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Best Call Routing Software provider in India
About MyOperator call routing software

About MyOperator call routing software


For businesses across the countries and industries, call routing software has made it feasible for companies to promote seamless communication between clients, stakeholders, and frontline executives. Simplified and professional communication is a major advantage of having an advanced call routing software for your customer call handling. You can choose different call routing options as per your team working and business suitability, to minimize any kind of manual intervention of your employees in handling customer calls.

Types of Smart Call Routing

Location-based call routing
Location-based call routing

We believe that an IVR service should be capable of providing flexibility to its customers and accommodating their different needs and backgrounds. You can activate location-based routing option and calls will be routed to your company branch nearest to your caller’s location.

Parallel Ringing
Parallel Ringing

Certainly, there can be times when you can get multiple calls on your business number, and you’d want to assure that no call gets missed. Hence, with the parallel ringing option, your incoming call can ring to all your executives simultaneously ensuring minimal chances of missing calls.

Flexible user mapping
Flexible user mapping

MyOperator provided call routing software ensures that you have a scalable and reliable call handling options which can adjust with your changing business needs. You can add or remove your users mapped for call routing with just a few clicks. This could be department wise, language-wise or as per your other specific preferences.

Time-based call routing
Time-based call routing

One of the prime features of call routing service is its ability to route calls to specified mobile numbers at different point of time. You can specify different sets of mobile numbers for call routing during day or night, or weekdays/weekends. This brings the required automation to call handling for your team.

MyOperator as the best call routing software provider

Advanced-level security measures

Our provided call routing service is designed on Industry-standard Data Security measures which have unbreakable privacy and safety barriers. Our Amazon Web Services supports upgraded data security, such as security groups, encrypted data storage, secure and personalized access etc. We also provide advanced features such as security groups and network access control lists to assure a protected call routing service.

Advanced-level security measures

Round the clock customer support

Our client support team will be available for your assistance 24*7 to help you make the best out of MyOperator. Our support professionals will be there for your assistance whenever you face even a tad of difficulty regarding our call routing service. You can connect with our team on call, email, raise a ticket or chat with us anytime whenever you have issues related to call routing software.

Round the clock customer support

6000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Lenskart

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin
Foodpanda

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo
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Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

What is call routing?
Call routing refers to the process of sending voice calls coming on your IVR number to a specific set of mobile numbers, based on pre-defined criteria. A call routing system is also known as an automatic call distributor (ACD).
Automatic call distributor means routing calls to different mobile numbers without manual involvement and as per a pre-determined set of call flow. The ACD brings automation to business call handling and enables your team to attend multiple calls simultaneously.
Intelligent call routing refers to the process of routing calls basis the caller’s input in the IVR keypad menu. This makes it easier for your customers to get the assistance they need quickly by connecting them with the right executive at the earliest.
The cost of call routing software depends on your business requirements and call volume, you can check our detailed pricing here.
You can connect with us on 9212992129 or leave an email on hello@myoperator.co. You can also sign up for a free trial here and we’ll arrange a callback for you.