Call Routing- The future to
enhanced customer experience

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Map multiple agents to specific departments to ensure that all your business’s incoming calls are routed to the right agent. Forward and route calls without any manual efforts. Resolve customer problems and queries by directing their calls to the most qualified agent.

Key product features

Route calls to the right department without moving an inch

Distribute calls

Distribute calls

Route calls to specific departments as per your customers’ requirements. Self-select the method of call routing to determine the pattern of call distribution among your agents. Connect your customers to the most qualified agent for a quicker point resolution.

Map agents

Map agents

Add specific agents to each department to address and resolve customer problems efficiently. Allot each agent with a unique extension number to directly forward and route calls. Connect callers with agents within and outside the office premises through extension dialing.

2000+ customers trust us

Our happy customers
Lenskart COO

Since, we had call management system installed in our organization, we could actually keep a check on the customer count at the end of the day and also use it to nullify the issues which are caused from our side. Also MyOperator call routing and tracking means we are always connected and accountable to our customers.

Five Star

Anurag Shrivastav Founder, Flabbery