Assign a centralized contact number for your multiple departments and branches.
Record your customer calls and effetively monitor your team performance on calls..
Greet your callers with a professional voice message and enhance their calling experience.
Integrate your CRM with MyOperator and get all customer related data in one window.
Get daily reports of your incoming, outgoing and missed calls via SMS and email.
Monitor your call related activities in real time from MyOperator live dashboard.
Easy and full-fledged solution
The cloud-based call management system comprises all the important features required for handling and optimizing your customer calls. The solution tracks all your customer calls, records your customer conversation and stores it on cloud, shows daily call reports both agent and department wise, and more. These features in all makes your customer call management much easier and effective.
Custom and effective reporting
Optimizing customer calls is incomplete without in-depth monitoring and analysis of call reports. Our call management system provides your comprehensive reports of your business calls, both agent and department wise basis their incoming, outgoing and missed calls. This makes monitoring of your team’s performance on calls easier and allows you to make required changes accordingly.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.