What is a business phone number?
An advanced business phone number is a virtual number which has all your agent’s phone numbers mapped behind it. The virtual business number will be displayed for your customers and all the incoming calls will be forwarded on your agent’s numbers. With a business phone number, your team will be empowered to attend multiple calls parallelly reducing the chances of missing any customer call.
Business number will have agent's numbers mapped behind it ensuring their privacy.
Customized voice message will greet your callers ensuring automatic routing of calls.
Numbers mapped behind your business number can be easily edited at any point of time.
Each call on your business number will be tracked and all the logs will be updated in real-time.
All conversations of your business phone number will be timely recorded & stored on cloud.
Live panel with your business number will show all your call-related activities updated regularly.
Failover support for your business number
We use the latest data security measures which prevent any kind of technical failure affecting the functioning of your business phone number. Our data centres are secured with multi-layers of protection and work independently of internet connectivity. Hence, your business phone number will function well irrespective of the external of digital conditions. We even assure 99.9% uptime of your business phone number with complete backend support.
Mobile app for your constant supervision
Along with your business phone number, you can track and monitor all its call-related activities in real-time with our mobile app. Simply download MyOperator Mobile App from any android device and get real-time reports/updates on calls made and received by your teams. Our Mobile App also eliminates the need to evaluate each employee’s performance one-by-one by generating an all-in-one report, which ensures effective monitoring of your agents.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.