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For businesses that aren’t using a cloud-based call management system- 3 myths debunked

For businesses that aren’t using a cloud-based call management system- 3 myths debunked

July 5, 2017 by

Businesses like yours are always striving towards acquiring and converting potential leads. But, if you are not tracking and evaluating the performance of your campaigns, how will you know what is and what isn’t working for you? Also, while measuring the results of your campaigns, it is equally important to take into account all the potential factors that are responsible for driving those results. These include the number of likes,…

Tax returns that you need to file for your business post GST
July 4, 2017 by

Tax returns that you need to file for your business post GST

GST (Goods and Service Tax) in India that was all set to kick in from 1st July 2017 has finally been implemented. The new tax regime is a first of its kind and hence, queries pertaining to filing tax returns under GST has been one of the most frequently asked questions. So, if you like most business owners are seeking answers on “What tax returns to file for my business…

4-reasons-why-your-business-needs-MyOperator’s-000000Mobile App
June 2, 2017 by

4 reasons why your business needs MyOperator’s Mobile App

Communication is the essence of every organization. All relevant information, instructions and directions needed to achieve a predefined set of goals require an effective communication system. Emails, advertisements, promotional messages, SMSes, etc are the different ways through which you communicate with your customers. However, 65% of businesses consider phone calls as their most valuable and highest quality source of leads, which is why they prefer to communicate with their customers…

Optimize your business website with a Virtual phone number
May 11, 2017 by

Optimize your business website with a Virtual phone number

Owning a business website is one of the easiest ways to communicate with your customers. But, to ensure continuous website traffic requires a lot of hard work. Which, is why you should leave no stone unturned to improve your website layout, design and usability. However, here’s the catch! All the days of hard work and the countless sleepless nights that you put into creating your “Perfect business website” would be…

17 bad habits to avoid this year while handling customer calls.
March 21, 2017 by

17 bad habits you should avoid this year while handling customer calls

I’m sure generating leads and converting prospects into fully paying customers are your primary goals like most businesses. But, while fulfilling these objectives, don’t neglect the experience you give to your customers. Because statistically, it is proven that 67% of customers mention bad experiences as a reason for churn. Providing a personalized and memorable customer experience is critical for the growth and success of your business. After all, your customers…