What is Australian virtual number?
Australian virtual phone number is an online phone number with multiple phone numbers mapped behind it. The online phone number serves as a centralized business number for your multiple agents, departments or branches. When a call is placed on the virtual telephone number, it is forwarded to any of the mapped phone numbers which makes tracking and management of customer calls much easier.
Centralized business virtual number
An australian virtual phone number eliminates the need for your business to advertise different contact numbers for different branches. A centralised business phone number makes it easy for your target audience to associate your brand with one common contact number. This makes the marketing of your business number much easier and effective.
Easy scalability with a virtual number
Business is a growing entity. With time your business adds more departments and branches. An Australia virtual phone number has several phone numbers mapped behind it. As your business grows, your business can add several phone numbers behind one virtual phone number. This eliminates the need to update your business contact information frequently.
Forward your incoming calls directly at your agents' numbers and make their call handling easier.
Greet your callers with a customized voice message and improve their calling experience.
Australian number builds local presence of your business amongst your target audience in Australia.
Record your customer conversations and store it for future reference and employee training.
Track the source of your incoming calls and ensure better analysis of your marketing campaigns.
Ensure your agent & customer privacy by masking their personal numbers behind a virtual one.
Full fledged call management system
Along with virtual phone number, MyOperator provides you an end-to-end call management solution. It helps your business get a track of your customer calls and view your business call activities on a live dashboard. It also gives you timely updated business call reports to make your call monitoring easier.
Remarket to potential customers
Remarketing is a clever way to convert your potential callers into customers. With MyOperator, you get an automated report of the calls coming on your virtual business number. You can remarket and retarget to your callers via Facebook ads and SMS. Remarketing to these potential customers increases the chances of their conversion.
Incorporating MyOperator’s comprehensive, cohesive technology has definitely eased our daily operations. We intend to make this into a long term association and keep upgrading our backend processes.
MyOperator helped us in speeding up our hiring process. Their call automation intelligence enabled us in filtering & hiring suitable candidates. The system helped us reduce our cost & save manual effort & time.