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7 reasons why your business cannot do without an IVR

September 6, 2016 by

The Forecasts from Global Industry Analysts Inc. project, based on the demand from small and medium-sized businesses, highlights that the global market for IVR systems will reach nearly $2.8 billion by 2017. Sounds like an interesting information? It is indeed! These days, most businesses use a professional IVR voice  to connect with their callers. An IVR system increases customer satisfaction as it is available 24×7 and helps with immediate connectivity…

August 30, 2016 by

MyOperator unveils 3 advanced features in the Live call widget (just for you!)

Listening to our customers and iterating on their feedback has always been one of our prime objectives. Every new feature and update that we implement is to ensure that our customers imbibe a better communication system. Our latest release is also driven primarily by this motive. We’re happy to introduce advancements in the Live call widget. The Live call widget, which was previously limited to viewing ongoing calls’ details has…

From marketing RoI analysis to superior customer service-Virtual-numbers do it all
August 24, 2016 by

From marketing RoI analysis to superior customer service: Virtual numbers do it all

Virtual numbers are popular among thousands of businesses, majorly SMEs. The idea of using these numbers is to make sure that your business is high on opportunities and low on missed ones. A Virtual phone number is a cloud based number (appearing like an ordinary mobile or toll-free number) that is not linked with any direct telephone line. Rather, it allows mapping multiple numbers that are configurable to receive calls.…

August 5, 2016 by

MyOperator’s Free Disaster Helpline Program: An initiative to help NGOs reach out

The recent Assam floods have created a havoc in the state. Almost 19 lakh people in 22 districts of the state and more than 3,300 villages have been affected due to heavy rainfall. The affected districts include Lakhimpur, Golaghat, Jorhat, etc. With houses submerged, boats have become homes to many. They sleep, cook and eat on the boats. Almost 80 per cent of the Kaziranga national park, home to the…

July 19, 2016 by

Why Virtual Receptionist is a must for every business – All questions answered

You might have always considered a traditional receptionist to handle all calls and data in respect of your business. But the receptionist may lack or create a situation of fret at some point. This is certainly not the case with a Virtual Receptionist. Unlike a receptionist that you hire, train and pay, a Virtual Receptionist doesn’t need any training and is capable of managing infinite database and playing successful in…