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Secrets to achieve better sales with Call Automation

Secrets to achieve better sales with call automation (Infographic)

February 14, 2017 by

Customers are always in a rush seeking for quick on-call solutions. Considering flawless communication as a major contributor in customer acquisition, satisfaction, and retention, automating your customer communication and sales process certainly won’t hurt. Encourage better sales with Call Automation Call automation can help smooth out the rough and manual process of tracking business calls. Its integration with your daily operations can automatically lead to agent productivity over calls and…

Deliver superior customer experience with MyOperator’s Call Recording facility
January 23, 2017 by

Deliver superior customer experience with MyOperator’s Call Recording feature

Businesses are always working towards building a better product, improving the technology they implement or planning new marketing strategies to survive the cut-throat competition they face. However, a crucial element that they often forget is improving their customers’ experience. According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand differentiator. It is therefore, important for every business to ensure that…

3 Myths of Call Tracking Debunked
January 10, 2017 by

For people who haven’t optimized on business calls yet – 3 Myths debunked

Let’s start with this first. What is call tracking? (We’ll talk about the myths later) Well for those of you who believe in numbers and have analysed metrics related to search queries, must have definitely explored Google Analytics for the digital traffic you get. Right? It’s the same concept with phone calls. The idea is straight (and enticing at the same time). Just track your call metrics for the right…

Assign Contact connects customers to the same agent each time they call.
January 5, 2017 by

Get smart with customer relationships – Introducing Assign Contact

One of the prime goals of any business is customer retention. It is therefore, of utmost importance to give them an experience that makes them want to come back for more. Our new feature release is driven primarily with the motive to help you build a stronger relationship with your customers. We’re super excited to bring to you our new feature , “Assign Contact”! An Assign Contact is applicable only…

Three things Startups ought to have in 2017
December 31, 2016 by

3 Things businesses ought to have in 2017

As 2016 approaches the finishing line, most businessmen like you are taking out time for reflection. It’s time for some serious goal setting by analyzing the mistakes and the takeaways from the past year. In the new year, wouldn’t you want more of everything for your business? By ‘more’ I mean, more customers, more revenue, more customer satisfaction and more employee productivity. Here are the three things which will help…