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Call management for Real Estate

Real estate

The client

KV developers is one of the renowned names in real estate sector. They needed an effective communication system which could keep a record of their customer data. This data would later be used to plan their marketing campaigns around the data absorbed and make necessary changes by the end of each financial year.

Challenges

Real estate is one of the biggest sectors as India is a land of multi-regional people and with its growing population, land and plot requirements have increased. There are multiple real estate companies in India and with these active wants, it is important for such businesses to manage their customer calls better.

KV developers wanted a call management system which could:

  • Lessen the call drop
  • Connect effectively to their prospects and stakeholders.
  • Keep a check on their database for auditing purposes.

Solution and benefits

MyOperator provided KV Developers with a virtual and a toll free number. This enabled them to track their connected and missed calls thereby, minimizing their call drop rates.

KV Developers enjoyed the following benefits:

  • Audit effectively the database of call logs
  • Manage all calls without manual efforts
  • Reconnect with prospects through SMS remarketing

Some other customers using MyOperator

Real estate

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“MyOperator has been very effective for us, especially for distributing calls. It has improved our conversions by more than 30% as compared to previous times when things were done manually.”

Pankaj Bhardwaj,
Owner, Parivar Group

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