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Call Management for NGOs

NGO

The client

Art of Living, the world renowned NGO needed a 24*7 helpline for promoting its upcoming activities and for a legal assistance.

Challenges

NGOs, alongside offering wellness to the society, also need to create a trustworthy image and explain their motives actively. Usually, NGOs are constrained by limited budget and thus, have to face a lot of challenges which are not easily resolvable. Here call management systems help in addressing the problems of a wider audience without causing any significant load on the capital and human resources. Art of Living needed

  • To promote their Happiness program detailing their upcoming activities.
  • A lawyer helpline providing legal assistance to callers.
  • An international helpline for the “World Cultural Festival” to cater to all the queries coming from all across the globe.

Solution and benefits

MyOperator provided Art of Living with a premium toll free number and an IVR for all their helplines. This enabled them to manage calls even when the call traffic was high.

Art of Living enjoyed the following benefits:

  • Increase brand recognizability
  • Stay available 24*7 and cater to legal queries
  • Promote and provide updates of upcoming activities

Some other customers using MyOperator

ngo

“For our Organization, we are using the services of Voice Tree for the first time & the experience has been quite good! This is basis the communication, coordination skills. Overall feedback for Voice Tree is Brilliant.“

Hn.Dr.Jerold, Country Head
Scan Foundation, India