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Tested methods to foolproof your 'customer interaction'

Understanding Buyers Personas & Mapping Customers Journeys

Understanding Buyer Persona and Mapping Customer Journey

So far we have talked about how businesses should communicate to their audience. But, buyers of today are exploring multiple channels to connect with the companies. This increase in communication channels doesn’t lead to positive customer experience. In fact, only 22% of the consumers say that the communication used by retailers is usually relevant. Though most companies realize that how critical it is to personalize messages while speaking with their…

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Why business on cloud is an awesome decision

5 reasons why business on cloud is an awesome decision

The word “Entrepreneurship” has a lot of value in itself and is earned by rigorous hard work. A business can show up with great results when it has the right brain working behind it. This calculative mind which has the ability to take risks and mold business, according to the need of the customers, is what justifies the work of an entrepreneur. There are several qualities which define the work…

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Subscribe for your Business Call Reports

Reporting your Business Calls: Subscribe for MyOperator Account Reports

When we claim that MyOperator is a complete call management system for your business, we mean it. Managing business calls 24*7 is the gateway to your business’ success. This is because the way your business calls are handled, counts in ranking your business communication. Previously, we had talked about the new dashboard with an improved look and a lot more information. The new interface of the dashboard provides you information about: Department-wise…

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Simplification is the key to reach out to your customers: 3 ways to achieve it

Simplification is the key to reach out to your customers: 3 ways to achieve it

“Almost all quality improvements come via simplification of design, manufacturing…layout, processes and procedures.” When things are less complicated , you face less trouble and it is easier to take decisions. When you tend to pitch-in a lot of effort in understanding something which is not understandable, you just leave it at the end of the day! Watch out for the #message while speaking with your #customers. Be Simple! Click To…

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MyOperator Mann ki Baat on CNBC Awaaz

MyOperator in the news – this time on television

Last 2 weeks have been special to us. After being in the news in print and online media, it was TV’s turn. MyOperator was featured on CNBC Awaaz. Ankit Jain, CEO MyOperator spoke about MyOperator’s utility in managing business calls and how it is capable of handling multiple calls simultaneously. Last week, we tied up with PM Modi’s radio project, “Mann Ki Baat” to manage the public opinions and questions received…

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